Kathie Care 9300 Caspian Way #202    ::    Manassas, VA 20110    ::    kathie@availablelight.net The complete resume is available in Microsoft Word format.   SPECIAL SKILLS Award-winning Web/graphic design; HTML scripting; Information Architecture; Project and Personnel Management; ColdFusion programming; CGI/Perl scripting; CSS; PHP; UNIX (Solaris); Apache Web Server; JavaScript; desktop publishing, photography Software Packages: Adobe Photoshop, Adobe PageMaker, Allaire/Macromedia ColdFusion Studio, Allaire/Macromedia Homesite, Macromedia Dreamweaver, Macromedia Fireworks, Macromedia Flash, Quark Express, WebTrends, Linkbot, Microsoft Office, Microsoft Outlook, Microsoft Project, Microsoft Visio, PeopleSoft, Windows 95/NT/98/2000/XP, WS_FTP, Netscape Communicator, Internet Explorer   EXPERIENCE March 2003 - Present    National Community Pharmacists Association (NCPA)    Alexandria, VA Web Manager Maintains stylistic and technical integrity of the NCPA web site. Evaluates and implements appropriate updates to content areas, adds new content and functionality as needed. Responds to user feedback and reports of technical issues, and troubleshoots for resolution. Designs graphical elements and web page layouts. Coordinates electronic newsletter template design, utilization, and delivery. Conducts site audits and user requirements surveys. Drafts budgetary requirements for web site and related expenditures annually. June 2002 - January 2003    American Society of Civil Engineers (ASCE)    Reston, VA Manager, Web Administration (Design & Content) Created and maintained design specifications for ASCE's Internet presence and intranet; collaborated with technical team for implementation of visual and functional enhancements to improve usability. Managed a team of two Web Designers, and individual project teams. Drafted project scope documents, timelines and proposal packages. Served as liaison to ASCE's Communications division to coordinate content development and implementation. Designed and coordinated delivery of weekly, bi-weekly and monthly e-newsletters. Organized and coordinated projects and reports, including analyses of web traffic and user trends, usability, and measurement of site performance to industry standards. Researched implementation of software packages for workflow and content management. March 2001 - June 2002    American Society of Civil Engineers (ASCE)    Reston, VA Manager, Web Services Coordinated the successful launches of multiple ASCE web site redesigns. Devised overall structure of web sites, designed templates and began drafts of a comprehensive Style Guide. Leveraged ColdFusion and CSS technologies to form a solid code infrastructure, further ensuring future redesigns would be as smooth and as effortless as possible to implement. Created online web request submission guidelines and streamlined workflow and business processes. Provided leadership for all web operational aspects. Managed a staff of six Web Developer/Designers (including full-time, part-time, and intern employees). Managed projects, vendors, consultants and other partnerships related to the ASCE web site(s). Designed and deployed new servers and systems as needed, administered and monitored existing servers. Negotiated new partnerships and contracts with Google and WorldCom co-location/hosting services. Conducted usability analyses. Performed updates to content and HTML documents, provided new site design(s) and graphical support. August 1999 - March 2001    American Society of Civil Engineers (ASCE)    Reston, VA Administrator of Web Services Managed web development staff, programs and projects. Built vendor partnerships and managed external consulting firms. Assisted in planning, design, and installation of new and existing systems. Identified areas of automation, recommended developments, monitored systems, and provided trouble-shooting and analytical support. Performed updates to content and HTML documents and provided graphical support as needed. January 1999 - August 1999    American Society of Civil Engineers (ASCE)    Reston, VA Web Developer/Designer Created and edited HTML documents, incorporating images and forms, and maintained the integrity of links within the ASCE site. Created images and graphics for the ASCE site, established an overall redesign. Wrote CGI, JavaScript, and other programs for incorporation into the web site. July 1997 - December 1998    Mitretek Systems    McLean, VA HR Assistant Provided specialized clerical and administrative support to Employee Relations, EEO, and Training. Performed and published analysis of corporate Affirmative Action efforts. Prepared reports in Microsoft Word, Access and presentations in Power Point, as well as Excel spreadsheets. Performed queries in PeopleSoft for reporting and analysis. Created and maintained tracking system and processes for Educational Assistance and Training programs. Provided intradepartmental support as needed. March 1997 - July 1997    TAD Staffing    Vienna, VA Temporary Provided clerical and administrative support to Mitretek Systems Human Resources Department. February 1995 - March 1997    America Online    Dulles, VA Terms of Service Representative Responded to customer inquiries and complaints via email concerning the Terms of Service (system usage policy) and other related corporate policies. Assisted volunteers in ensuring online safety for the virtual community via fast paced real-time reporting and response. Participated on project team to streamline departmental processes and automate functions where possible. Designed productivity tools and customer response documents.   EDUCATION Undergraduate Coursework: Louisiana State University Baton Rouge, LA Major: Foreign Languages Concentration: French Dates attended: August 1991 - May 1992 George Mason University Fairfax, VA Major: Foreign Languages Concentration: French Dates attended: August 1992 - May 1994 Northern Virginia Community College Manassas and Annandale Campuses Visual Communications Curriculum Dates attended: August 2000 - present Technical Training: Westlake Internet Training Arlington, VA www.westlake.com Webmaster Program, Information Architecture, Writing for the Web FigLeaf Training Washington, DC www.figleaf.com Macromedia Flash, Allaire ColdFusion Learning Tree International Reston, VA www.learningtree.com Apache Web Server, UNIX (Solaris) Administration   PROFESSIONAL ORGANIZATIONS DC WebWomen (dcwebwomen.org); 1997 - present National Association of Photoshop Professionals (NAPP); 2001 - present   REFERENCES Available upon request.

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